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Engine and Transmission Warranty 

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At Buddy’s Auto Repair in Hackettstown, NJ, we provide engine and transmission warranties based on the original supplier’s warranty terms. This approach helps ensure clear expectations, consistent coverage, and reliable service for our customers while following all supplier requirements.

 

1. Warranty Coverage

 

Warranty Length

Coverage length is determined by the engine or transmission supplier and may vary depending on the unit purchased, such as:

  • Remanufactured Engines/Transmissions: Typically range from 12 months/12,000 miles up to 36 months/100,000 miles or more.

  • Used or salvaged engines: Commonly covered for up to 3 months  6,000 miles.

  • Used or salvaged transmission: Commonly covered for 90 days or 3,000 miles.

 

What Is Included

  • Protection against defects in materials or workmanship in the supplied engine or transmission.

  • Labor for installation or replacement on new engines and transmissions, only if it is included in the supplier’s reimbursement policy.

 

2. Warranty Requirements & Conditions

Customer Responsibilities

To keep the warranty valid, customers must:

  • Follow all supplier maintenance guidelines, including oil changes and filter services.

  • Use approved fluids, filters, and parts as required.

  • Provide maintenance records when requested.

 

Installation Requirements

  • All engines and transmissions must be installed by certified technicians at Buddy’s Auto Repair.

  • Required supporting components (gaskets, seals, filters, etc.) must be replaced during installation as specified by the supplier.

 

Claim Requirements

  • The vehicle must be brought to Buddy’s Auto Repair for inspection and claim processing.

  • Proof of purchase and service history must be provided when requested.

 

3. Warranty Exclusions

This warranty does not cover:

  • Damage caused by neglect, misuse, or accidents (such as overheating or low oil levels).

  • Towing costs or loss of vehicle use.

  • Any indirect or consequential damages not covered by the supplier.

  • Repairs completed at other facilities.

  • Failures caused by modifications or improper vehicle use.

 

4. Warranty Claim Process

 

Step 1: Contact Us

Notify Buddy’s Auto Repair in Hackettstown, NJ immediately by phone, text, or email if an issue occurs.

 

Step 2: Inspection

Bring the vehicle to our shop for a full diagnostic evaluation to determine warranty eligibility.

 

Step 3: Supplier Coordination

We will work directly with the supplier to submit all required documentation and manage the warranty claim process.

 

Step 4: Resolution

  • If approved: Repairs or replacement will be completed according to supplier terms.

  • If denied: We will explain the reason and provide repair options. The customer is responsible for diagnostic fees.

 

5. Transferability

This warranty is non-transferable and applies only to the original purchaser of the engine or transmission.

 

6. Important Notes

  • Customers should review the specific supplier warranty details at the time of purchase for full coverage information.

  • Labor coverage is limited to amounts reimbursed by the supplier.

 

7. Disclaimer

This warranty policy depends entirely on the supplier’s terms and conditions. Buddy’s Auto Repair in Hackettstown, NJ is not responsible for claims denied by the supplier or for any limitations set by their warranty coverage.

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